November 8: Have a Sense of Humor

Knock, Knock.

Who's there?

Grouchy business owner.

There's nobody home.

Who wants to deal with a curmudgeon who never jokes or cracks a smile? No one. So lighten up and have a sense of humor in the way you do business and communicate with customers. Whatever you do, don't get advice from your lawyer first. They suck the fun out of everything.

How could you be more playful with your customers?